FedEx/UPS shows my package was delivered but I can’t find it?Updated 2 years ago

We understand your concern. If FedEx/UPS confirms delivery of your Lemon Flooring package but you cannot locate it, we recommend taking the following steps: 1) Check the delivery location thoroughly, including any possible hiding spots or with neighbors, to ensure it wasn't misplaced. 2) Contact FedEx/UPS directly to report the issue and initiate a trace on the package. They may be able to provide additional information or initiate an investigation. 3) Reach out to our customer support team, who will assist you in coordinating with the shipping carrier and finding a resolution to the situation.